Professional Overview

Guiding enterprises towards effective transformation and optimization

As a Senior Manager for AWS Enterprise Support in EMEA South & France, I bring over 15 years of experience in IT, including 8+ years at AWS. My journey has equipped me with a deep understanding of cloud technologies and their business applications, allowing me to guide enterprises towards effective AWS adoption and optimization. In my current role, I lead an organization of Enterprise Support Managers (ESMs) and Technical Account Managers (TAMs), ensuring the success of key enterprise customers in building and scaling their applications and services on the AWS platform. My expertise spans the full spectrum of AWS services, enabling me to provide strategic guidance on architecture, project planning, and operational excellence.

Cloud Strategy

Developing tailored cloud strategies to meet unique business needs

Developing tailored cloud strategies is at the core of my expertise. I work closely with enterprise clients to understand their business objectives and technical requirements, leveraging my experience from roles at AWS and previous positions at Orange Business Services. My approach involves conducting comprehensive technical audits to assess current infrastructure and identify optimization opportunities. I design high-level and low-level architectures that align with business goals and industry best practices. This process leads to implementing scalable, secure, and cost-effective cloud solutions that drive digital transformation. Throughout the journey, I provide ongoing strategic advice to ensure continuous improvement and innovation.

Team Leadership

Mentoring and leading high-performing technical teams

With over 15 years in IT, I've honed my skills in building and nurturing high-performance teams. As a Senior Manager at AWS, I lead a diverse group of Enterprise Support Managers and Technical Account Managers across EMEA South & France. My leadership approach focuses on fostering a culture of continuous learning and innovation. I believe in empowering team members to reach their full potential through clear communication and goal alignment. Facilitating knowledge sharing and collaboration across teams and regions is a key part of my strategy. I continuously develop and implement strategies to enhance team performance and customer satisfaction, ensuring our collective success.

Technical Expertise

Leveraging deep technical knowledge to solve complex challenges

My technical background spans a wide range of AWS services and cloud technologies, complemented by my earlier experiences in network infrastructure and IT support roles. This diverse expertise allows me to approach complex challenges with a holistic perspective. Key areas of my expertise include AWS services and architecture design, network infrastructure (LAN/WAN, MPLS, VoIP), security and compliance best practices, performance optimization, and cost management. I also have significant experience in integrating collaboration tools and SaaS solutions, allowing me to provide comprehensive technical solutions that address the full spectrum of our clients' needs.